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Front-load washer shakes violently, rocks side to side, or moves across the floor during spin cycle due to a broken or corroded spider arm that can no longer keep the drum centered.
Loud metallic banging, rumbling, or grinding during wash or spin caused by a cracked spider arm allowing the drum to make contact with the outer tub.
The inner drum wobbles freely or fails to spin because the flange shaft can no longer transmit torque from the drive motor to the basket.
When a spider arm fractures, aluminum fragments break off and travel into the drain pump, causing blockages and error codes. Replacing the spider arm eliminates the debris source.
💡 Pro Tip: Is Your Spider Arm the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Washing machine shakes violently or walks across the floor during spin cycle
⚠️ Loud banging, grinding, or rumbling noise during wash or spin
⚠️ Drum wobbles, feels loose, or sits off-center when you rotate it by hand
⚠️ Washer won't spin or agitate — or drain pump clogs with broken metal fragments
🔍 Diagnosis tip: Remove clothes and run an empty spin cycle. If the drum still wobbles or bangs, the spider arm is almost certainly cracked or corroded at the shaft junction. Pull the drum and inspect the three arms — any visible crack, rust pitting, or arm separation confirms replacement is needed.
📦 What's in the Box
✅ 1× DC97-17004B Washer Flange Shaft Assembly (Spider Arm)
✅ 6× DC60-40137A Spider Hex Mounting Bolts
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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