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Washer drum stays empty or triggers a 4E/4C error — the inlet valve solenoid has failed to open and is blocking water flow into the tub.
Washer takes an unusually long time to reach the correct water level; valve ports are clogged or solenoid is weak and only partially opening.
Water continues entering the drum after the cycle pauses or the machine is powered off — valve diaphragm is stuck open or leaking past the seat.
Visible water dripping or pooling behind the washer near the inlet valve housing, indicating cracked valve body or failed internal seal.
Wash cycle uses only hot or only cold water regardless of temperature setting — one solenoid coil has burned out, preventing the valve from controlling both inlets independently.
💡 Pro Tip: How to Confirm Your Inlet Valve Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer will not fill with water at all (Samsung 4E / 4C error code)
⚠️ Washer fills very slowly even with full water pressure at the hose
⚠️ Washer overfills or continues to fill when paused / powered off
⚠️ Water leaks from the rear of the machine near the valve housing
🔬 Pro Diagnosis: Set your multimeter to AC voltage mode and probe each solenoid terminal while the washer should be filling — you should read 120VAC. No voltage = faulty main control board (DC92-01625A). Correct voltage but no water flow = the inlet valve DC97-15459G has failed and needs replacement.
📦 What's in the Box
✅ 1× Water Inlet Valve Assembly (5-Solenoid, 110/120V 60Hz, 2-Inlet / 5-Outlet, White/Teal/Gray — compatible with DC97-15459G)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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