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A cracked or broken spider arm causes the drum to strike the tub during high-speed spin, producing loud banging or grinding. Replacing the spider restores balanced rotation and eliminates the noise.
A failed flange shaft allows the drum to shift off-axis, causing the machine to vibrate violently and walk across the floor during spin cycles.
When the spider arms are cracked, the drum cannot balance the load evenly, triggering repeat unbalanced-load errors and preventing the spin cycle from completing.
If you open the door and push the drum sideways, excessive play or a clunking sensation indicates a broken spider assembly that can no longer hold the drum centred on the shaft.
A corroded or worn shaft journal damages the lip seal, allowing water to escape from the rear tub bearing area. Replacing the spider and seal together stops the leak.
💡 Pro Tip: Diagnosing a Failed Drum Spider on Your Samsung Washer
Your part is likely the culprit if you notice any of the following:
⚠️ Loud banging or grinding noise during spin cycle, especially at high RPM
⚠️ Drum wobbles or shifts noticeably inside the tub when you push it by hand
⚠️ Washer stops mid-cycle with an unbalanced load (UB/UE) error code repeatedly
⚠️ Visible cracks or broken arms on the three-legged spider casting at the back of the drum
🔍 Technician tip: When replacing the spider, always inspect and replace the drum shaft lip seal and rear tub bearing at the same time — the drum must be fully removed to access the spider, so replacing wear parts together saves a second labour strip-down and prevents bearing noise recurring within months.
📦 What's in the Box
✅ 1× Drum Spider Flange Shaft Assembly (35 mm sleeve, 136 mm shaft, M12 pulley mount — Silver/Grey)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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