Free Shipping $49+
Factory Direct No Middleman
30-Day Returns
24/7 1-800-HEIMA-00
Washer halts and displays F5 E2 or E3 door-latch fault; the control board cannot confirm the door is securely locked to begin or continue the cycle.
Door closes but the latch mechanism fails to engage the strike plate, preventing the washer from sensing a locked door and starting any wash program.
All settings are correct but pressing Start produces no response because the open-door safety interlock blocks operation when the latch switch is faulty.
Audible clicking, snapping, or grinding sounds when opening or closing the door indicate worn or broken latch tabs or a seized locking actuator.
A weakened latch fails to hold the door shut under drum vibration, causing a mid-cycle door-open fault and an immediate machine stop.
💡 Pro Tip: Diagnosing a Failed Door Latch
Your part is likely the culprit if you notice any of the following:
⚠️ Washer displays F5 E2 or F5 E3 error code and will not advance past the door-lock stage
⚠️ Door closes but the cycle will not start — control board cannot confirm door is latched
⚠️ Audible clicking or grinding when attempting to lock or unlock the door
⚠️ Door feels loose or springs open during a spin cycle, triggering an immediate stop
🔍 Before ordering, unplug the washer and use a multimeter set to continuity mode. With the door closed and the latch depressed, probe the two switch terminals — you should hear a beep. No continuity confirms a failed latch switch and this part will fix it.
📦 What's in the Box
✅ 1× Washer Door Latch Assembly W11565030 (H 1-1/4" × W 2-7/8" × L 3-3/8"), wiring connector pre-attached
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
Reviews
There are no reviews yet.