Free Shipping $49+
Factory Direct No Middleman
30-Day Returns
24/7 1-800-HEIMA-00
Washer door lock assembly fails to engage, preventing the control board from receiving the door-closed signal and starting any wash cycle.
A faulty door lock switch interrupts the cycle mid-run, causing the drum to stop spinning or agitating even though the motor is functioning.
Worn mechanical latch or failed wax motor prevents the door from latching properly or releasing after a cycle ends.
Control board displays a door lock fault code (e.g., E11, door icon) due to failed switch contacts inside the lock assembly.
Intermittent switch contact failure causes the washer to detect an unlocked door and interrupt the wash or rinse cycle unexpectedly.
Some models require a confirmed door-locked signal before initiating the drain pump; a defective door lock can block the drain sequence entirely.
💡 Pro Tip: Diagnosing a Failed Door Lock Assembly
Your part is likely the culprit if you notice any of the following:
⚠️ Washer won't start or keeps pausing mid-cycle despite the door appearing closed
⚠️ Door lock error code displayed on the control panel
⚠️ Drum will not spin or agitate even though the motor runs
⚠️ Door physically won't latch, unlock, or requires manual pressure to hold shut
🔍 Diagnostic tip: Test the lock electrically with a multimeter — set to continuity mode and probe the 8 terminals. No continuity confirms the switch has failed and needs replacement. Also visually inspect the plastic locking tab and wax motor for cracking or burn marks.
📦 What's in the Box
✅ 1× Front Load Washer Door Lock and Switch Assembly (120VAC, 8-terminal, replaces 131763202 / 131763256)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
Reviews
There are no reviews yet.