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Pulling or turning the knob does not initiate the wash cycle — a stripped or broken knob prevents the timer shaft from engaging.
The timer dial spins freely without advancing through wash, rinse, or spin stages, indicating the knob's internal grip has failed.
The timer knob pulls completely off the console panel with no resistance, leaving the bare shaft exposed and unusable.
Knob does not stay in the selected cycle position and shifts on its own, causing incorrect or inconsistent wash settings.
Physical damage such as cracking, chipping, or a broken pointer makes it impossible to accurately select wash cycles.
💡 Pro Tip: Is Your Timer Knob the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Knob spins freely but does not advance the wash cycle
⚠️ Washer will not start when you pull or turn the knob
⚠️ Knob feels loose, wobbles, or will not stay in the selected position
⚠️ Knob is visibly cracked, chipped, or broken off the shaft
Before ordering a new timer (a much more expensive repair), always inspect the knob first. Push the knob in firmly and try turning — if the shaft rotates but the knob does not, the knob's internal grip is stripped and this part is all you need.
📦 What's in the Box
✅ 1× Washer Timer Knob 3362624 (Black with Chrome Center, ~2" Diameter, Metal Threads)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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