How to Replace 3362624 Washer Timer Knob on Whirlpool & Kenmore Washers — Step-by-Step

You walk up to your Kenmore washer, grab the timer knob to start a load, and the knob just spins freely without clicking into any cycle position. Or maybe the knob cracked and finally broke off completely in your hand. Either way, your washer won't start because the timer knob can't engage the timer mechanism anymore. The good news? This is one of the simplest washer repairs you'll ever do — no technical skills required.

What You Need Before Starting

This repair requires almost no tools or preparation:

• Your replacement 3362624 timer knob
• Flathead screwdriver (possibly — some models just pull off)
• Towel or soft cloth (to protect the control panel)

Estimated Time: 5-10 minutes

Difficulty: Easy — Perfect for beginners

Safety First

Unplug your washer from the wall outlet before working on it. Even though you're only replacing an external knob, it's good practice to disconnect power whenever you're working on any appliance. If your washer is hard-wired or difficult to unplug, you can skip this step since you won't be accessing any internal electrical components.

Step 1: Remove the Old Timer Knob

Grip the old knob firmly and pull straight out from the control panel. Most Whirlpool and Kenmore timer knobs simply friction-fit onto a D-shaped metal shaft. If the knob is stuck, gently wiggle it side-to-side while pulling. If it's broken and part of it is still stuck on the shaft, you may need to carefully pry it off with a flathead screwdriver — just be careful not to damage the timer shaft underneath.

Step 2: Inspect the Timer Shaft

Once the old knob is off, look at the exposed metal timer shaft. It should have a D-shaped or flattened profile (one flat side, three rounded sides). Wipe off any dirt, detergent residue, or plastic fragments from the broken knob. The shaft needs to be clean for the new knob to grip properly.

Step 3: Align the New Knob

Look inside the opening of your new 3362624 knob — you'll see it has a matching D-shaped hole. Line up this hole with the flat side of the timer shaft. This alignment is crucial because it determines where your cycle positions will be. Most knobs have a small marking or the word "OFF" that should point upward when properly installed.

Step 4: Push the Knob Into Place

Press the knob straight onto the shaft with firm, even pressure. You should feel it slide on and stop when it's fully seated against the control panel. Give it a test turn — it should click through the various cycle positions smoothly. If it feels loose or wobbly, pull it back off and make sure the D-shaped hole is properly aligned with the shaft.

Step 5: Test the Timer Operation

Rotate the knob through a complete cycle from OFF through all wash positions and back to OFF. Each position should click distinctly. Pull on the knob gently — it should stay firmly in place without sliding off. If everything feels solid, plug your washer back in and run a quick test cycle to confirm the timer is advancing properly through the wash stages.

Testing After Installation

Set your washer to a short rinse and spin cycle. Start the machine and watch for the first minute to ensure the timer advances and the washer begins filling. If the timer doesn't advance or the knob feels like it's slipping, you may need to remove and reseat it with better alignment. Sometimes it takes a couple of tries to get the D-shaft orientation just right.

Frequently Asked Questions

Will this knob work on both Whirlpool and Kenmore washers?

Yes, the 3362624 knob is compatible with many Whirlpool-manufactured washers sold under both the Whirlpool and Kenmore brands. This includes models like the Kenmore 110.82891120, 110.828918100, and dozens of others in the 110-series. The knob replaces part numbers WP3362624, AP6008101, and PS11741232. Check your model number against the compatibility list to confirm.

My washer timer shaft is broken or stripped — will a new knob fix this?

No, if the metal timer shaft itself is damaged, stripped, or broken off, you'll need to replace the entire timer assembly, not just the knob. The knob only works if it has an intact D-shaped shaft to grip onto. You can tell if the shaft is damaged by looking at it after removing the old knob — if it's rounded smooth or has broken edges, the timer needs replacement.

The new knob fits but won't click into cycle positions — what's wrong?

If the knob rotates freely without clicking, it's not pushed on far enough or the D-shaped alignment is slightly off. Remove the knob, check the alignment carefully, and press it on more firmly. The knob should sit flush against the control panel. If it still won't click properly after reseating it, the issue is likely with the internal timer mechanism, not the knob itself.