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Washer shakes violently, "walks" across the floor, or vibrates excessively during the wash or spin cycle due to worn suspension rods that can no longer dampen tub movement.
Loud banging or thumping sounds during spin caused by the drum striking the cabinet when fatigued suspension rods fail to keep the tub centered.
Control board repeatedly throws UE, uE, or dc fault codes because inconsistent spring tension across rods causes the drum to detect a chronic out-of-balance condition.
The inner drum visibly sits lower on one side or feels noticeably looser when pressed, indicating one or more rods have lost spring tension or suffered bushing damage.
Machine pauses or aborts the spin cycle repeatedly as the control board detects sustained imbalance caused by weakened suspension rods unable to stabilize the tub under load.
💡 Pro Tip: Is Your Suspension Rod Kit Failing?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer shakes violently or "walks" across the floor during the spin cycle
⚠️ Loud banging or thumping noises during wash or spin
⚠️ Control panel displays UE, uE, or dc (out-of-balance) error codes repeatedly
⚠️ Drum appears visibly sagging or off-center when the lid is open
🔎 Diagnosis Tip: Open the lid and manually push down on each corner of the inner tub. If any corner feels noticeably softer or drops lower than the others, that rod has lost spring tension and the full set of 4 should be replaced together. Mismatched spring strengths are the #1 cause of recurring balance errors even after a single-rod swap.
📦 What's in the Box
✅ 4× Suspension Rods (26 in. / alloy steel)
✅ 4× Suspension Balls (upper mounting)
✅ 4× Bushings (lower snap-in)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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