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Lid locks but drum never begins agitating; machine powers on but ignores Start button presses.
Washer is completely unresponsive — no display, no sounds, no response after confirming outlet voltage is correct.
Display shows error codes such as 4E, DC, UB, or 3C with no identifiable mechanical fault in valves, sensors, or motor.
Washer starts a cycle but stops mid-wash, mid-rinse, or mid-spin without user input or an audible error alert.
Some or all touchpad buttons fail to register, making cycle selection or adjustment impossible.
Machine overfills, underfills, or fails to drain at the correct cycle point despite functional valves and pump.
💡 Pro Tip: Is Your Samsung Washer's Control Board Failing?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer will not power on or goes dead mid-cycle
⚠️ Random or persistent error codes displayed (e.g., 4E, DC, UB, 3C) with no mechanical fault found
⚠️ Lid locks and unlocks repeatedly but washer never starts agitating
⚠️ Washer fills or drains erratically, or buttons on the control panel stop responding
Before ordering, inspect the existing board for burnt spots, swollen capacitors, or corrosion near connectors. Use a multimeter to verify 120VAC is reaching the main board — if power is confirmed but the washer remains dead or erratic, the control board is the primary suspect. Always unplug the machine before beginning any inspection.
📦 What's in the Box
✅ 1× DC92-01681A Samsung Washer Main Control Board PCB Assembly (aftermarket replacement)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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