Free Shipping $49+
Factory Direct No Middleman
30-Day Returns
24/7 1-800-HEIMA-00
Washer drains and pumps but the inner basket never spins — clothes come out soaking wet after the cycle completes.
Loud metallic grinding or high-pitched screeching during wash or spin cycle caused by worn splutch cam fins or splined pulley hub.
Washplate moves slowly, inconsistently, or not at all; clothes may wrap tightly around the center post instead of tumbling freely.
A burning rubber or plastic odor emanating from the bottom of the washer indicates the worn splutch is slipping under load.
Basket spins but at reduced speed or with noticeable slippage, leaving laundry heavier and wetter than expected after the spin cycle.
Noise starts gradually and worsens over weeks or months, often accompanied by a loose or rattling nut on the drive pulley assembly.
💡 Pro Tip: Is Your Splutch the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer runs but drum does not spin — clothes come out soaking wet
⚠️ Loud grinding, screeching, or squealing noise during wash or spin cycle
⚠️ Washplate agitates poorly or not at all — clothes wrap around the post
⚠️ Burning smell from the bottom of the washer during operation
Pro diagnosis: Tip the washer forward and visually inspect the splutch. Look for cracked cam fins, worn splines on the pulley hub, or a loose/missing mounting nut. While the washer is open, also inspect the drive belt (W10006384) for wear — replacing both at the same time prevents a second disassembly.
📦 What's in the Box
✅ 1× W10721967 Splutch Drive Clutch Kit — includes spring, housing, cam ring, basket drive gear, pulley, and mounting nut (complete 6-piece assembly)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
Reviews
There are no reviews yet.