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Washer shakes excessively or moves across the floor during the spin cycle due to worn suspension rods that can no longer dampen tub movement.
Tub slams against the cabinet walls at high spin speeds when suspension rods are too weak to control oscillation.
Wash tub hangs abnormally low or tilts to one side under load because one or more suspension rods have lost spring tension or snapped.
Control board triggers repeated off-balance fault codes even after redistributing laundry, caused by rods that can no longer self-correct tub imbalance.
Weakened rods prevent the tub from reaching full spin speed consistently, leaving clothes wetter than normal after the spin cycle.
💡 Pro Tip: How to Know Your Suspension Rods Are Failing
Your part is likely the culprit if you notice any of the following:
⚠️ Washer shakes violently or "walks" across the floor during the spin cycle
⚠️ Loud banging or clunking noises, especially at high spin speeds
⚠️ Wash tub visibly sags or tilts lower than normal when loaded with clothes and water
⚠️ Unbalanced load errors repeat even after redistributing laundry
🔍 Quick Bounce Test: Push down firmly on the agitator or wash plate, then release. If the tub bounces more than once or twice before settling, the suspension rods have weakened and need replacement. Replace all 4 rods at the same time — mixing old and new rods causes uneven damping and premature re-failure.
📦 What's in the Box
✅ 4× Suspension Rods (~25.5 in. / 647 mm each)
✅ 4× Suspension Balls (snap-fit cup style)
✅ 4× Bushings / Ball Housings
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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