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Burner turns on but produces no heat — element has burned out
Certain areas of the cooktop heat while others stay cold
Element takes significantly longer than normal to reach temperature
Inner (6-inch) or outer (9-inch) zone heats but the other doesn't respond
Hot surface indicator remains lit after burner is turned off
Cracks, burn marks, or breaks visible on the element coil
💡 Pro Tip: How to tell if your surface element needs replacing?
Your radiant surface element is likely the culprit if you notice any of the following:
⚠️ Burner takes noticeably longer to heat up
⚠️ One zone heats but the other doesn't
⚠️ Surface indicator light stays on even when the burner is off
⚠️ Visible cracks or burn marks on the element coil
⚠️ Burner doesn't heat at all
Use a multimeter to confirm: set it to resistance (Ω) mode and test across the element terminals. A healthy element will show a reading — an "OL" or open circuit means the element has burned out and needs replacement.
📦 What's in the Box
✅ 1× DG47-00063A Dual Radiant Surface Element (10 inch, 240V, 1400W)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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