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Water remains in the drum after the cycle ends because the drain clutch motor fails to open the drain valve.
Drum agitates normally but never transitions to spin; the clutch actuator cannot shift the transmission.
Samsung displays error code 5E or SE when the control board detects the drain motor is not responding within the expected time.
A failed motor attempts to actuate but produces clicking or buzzing sounds from beneath the wash tub without any movement.
💡 Pro Tip: How to Know Your Drain Clutch Motor Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer fills with water but will not drain at end of cycle
⚠️ Drum agitates but refuses to spin — stuck in agitation mode
⚠️ Error codes 5E / SE / nF on Samsung display indicating drain failure
⚠️ Loud clicking or buzzing from under the tub with no drum movement
🔍 Diagnosis tip: Disconnect power and use a multimeter to test the motor coil for continuity across its terminals. A reading of OL (open circuit) confirms the motor is burnt out and must be replaced. Also inspect the wiring harness for melted or corroded pins before installing the new unit.
📦 What's in the Box
✅ 1× DC31-20014C Washer Drain Clutch Motor (AC 100–120V, 50/60Hz, SWD-118/120 compatible)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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