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The chute door hangs open or fails to seal because one or both plastic hinge tabs on the dispenser housing have broken off, leaving the hinge pin unsupported.
Warm air enters the freezer through the open ice chute, causing ice cubes to melt and refreeze into a solid block inside the ice bin.
An improperly sealed ice door allows condensation and melt water to drip from the dispenser area continuously, even when not in use.
Warm, humid air infiltrating through a broken or open chute door causes frost and ice to accumulate inside the dispenser chute, eventually blocking ice flow.
A broken hinge tab prevents the rubber door flap from pivoting correctly, so ice cannot pass through the chute even when the dispenser paddle is pressed.
💡 Pro Tip: Is Your Ice Dispenser Door the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Ice chute door hangs open or won't close fully, allowing warm air into the freezer
⚠️ Ice in the bin freezes into a solid block or clumps due to air infiltration
⚠️ Water drips from the dispenser area even when not in use
⚠️ Frost or ice buildup visible inside the dispenser chute
🔍 Quick Check: Open the freezer door and inspect the two plastic tabs on either side of the dispenser housing where the hinge pin rests. If one or both tabs are cracked, snapped off, or missing entirely, this kit is exactly what you need. Tip: Before peeling the backing off the adhesive tape, dry-fit the metal bracket first to confirm correct positioning — the adhesive is one-shot and cannot be repositioned once applied.
📦 What's in the Box
✅ 1× Metal reinforcement bracket with pre-applied double-sided adhesive tape
✅ 1× Rubber ice chute door flap
✅ 1× Hinge pin
✅ 1× Return spring
✅ 1× Printed installation instruction sheet
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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