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The upper door bin drops or detaches from the door mounting posts when the refrigerator door is opened or items are loaded.
Physical cracks, chips, or structural breaks in the plastic retainer bar caused by overloading or repeated impact over time.
Bottles and jars fall or tip because the front retainer lip is deformed, broken, or no longer holds items securely in place.
The side mounting holes or clip tabs that attach the bin to the door posts are cracked or sheared off, preventing secure installation.
💡 Pro Tip: How to Know Your Door Shelf Bin Needs Replacing
Your part is likely the culprit if you notice any of the following:
⚠️ The upper door shelf suddenly drops, sags, or falls out when the door is opened
⚠️ Visible cracks, chips, or breaks along the front lip or side clip ears of the bin
⚠️ Condiments and bottles tip over or slide out due to a loose or deformed retainer bar
⚠️ The mounting clips are sheared off or the bin no longer snaps securely to the door posts
🔍 Diagnosis tip: Gently pull the bin forward and inspect the two side clip holes. If either hole is cracked or the plastic around it is white-stressed or broken, the bin must be replaced — no amount of gluing will restore structural integrity under the weight of heavy jars.
📦 What's in the Box
✅ 1× Refrigerator Upper Door Shelf Bin (240338001, white plastic, ~24.5" W × 2.5" D)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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