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Dishwasher completes the full wash cycle but detergent pod or powder remains in the cup unopened — the spring-loaded door has failed to release.
The detergent door will not latch shut before the cycle starts, often caused by a broken latch button or worn door hinge tab.
Rinse aid drains out of the reservoir between cycles due to a cracked compartment wall or failed sealing gasket on the dispenser body.
The release button on the detergent door is cracked, melted from heat exposure, or has snapped off completely, preventing the door from operating.
Dishes exit the dishwasher with food residue or a white film because detergent was never dispensed at the correct point in the wash cycle.
💡 Pro Tip: How to Know Your Detergent Dispenser Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Dishes come out dirty or with visible detergent residue — soap never released during the cycle
⚠️ Detergent door stays closed after the wash cycle completes
⚠️ Rinse aid leaks out of the reservoir between cycles
⚠️ Dispenser door button is cracked, broken, or missing entirely
Before ordering, run a short cycle and open the door immediately after — if you find undissolved detergent still sitting in the cup, the dispenser solenoid or spring has failed and this part is the correct fix. Always verify your full model number before purchasing as this dispenser is model-specific.
📦 What's in the Box
✅ 1× Detergent Dispenser Assembly W10861000 (with integrated rinse aid compartment, spring-loaded door, wiring connector, and gasket seal)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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