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The upper dishrack droops or tilts to one side because the adjuster clip tabs have cracked or broken off under load, causing the rack to lose its locked height position.
Broken adjuster prevents raising or lowering the upper rack to accommodate taller items such as pots, pans, or large mixing bowls.
A dislodged or misaligned rack adjuster allows the upper rack to protrude, blocking the door from closing and triggering the dishwasher's door-latch interlock.
When the adjuster fails and the rack sits at an incorrect height, the spray arms cannot reach dishes effectively, leaving food residue on the upper load.
💡 Pro Tip: How to Tell Your Rack Adjuster Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Upper dishrack sags or tilts to one side when loaded
⚠️ Rack height cannot be changed — adjuster lever is cracked or missing a tab
⚠️ Dishwasher door won't close or latch properly due to rack obstruction
⚠️ Dishes in the upper rack are coming out dirty because the rack sits too low
Inspect both left and right adjusters together — they usually fail around the same time. Set both to the same height position after installing to avoid rack misalignment during operation.
📦 What's in the Box
✅ 2× Upper Dishrack Adjuster (Left + Right, Gray/Dark Gray, 5-1/8"L × 1-1/8"W × 3-1/4"H)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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