




The dispenser water tube freezes inside the all-metal liner freezer door on qualifying GE side-by-side models (serial AF–AM), causing the water dispenser to stop working entirely while the ice maker continues to function normally.
Pressing the dispenser lever produces no water flow (and no sound from the water valve) due to a solid ice blockage in the door tube — resolved by installing this low-voltage heater element to keep the tube above freezing.
Water dispenser works intermittently or requires periodic thawing with a hair dryer. This heater kit provides a permanent factory-recommended solution to prevent the freeze from returning.
Moisture and condensation accumulate around the frozen water tube inside the door, potentially leading to ice buildup near the dispenser chute area — corrected by maintaining tube temperature with the WR49X10173 heater.
💡 Pro Tip: Is Your Dispenser Water Tube Frozen?
Your part is likely the culprit if you notice any of the following:
⚠️ Water dispenser has stopped working entirely but ice maker still produces ice normally
⚠️ You need to thaw the door with a hair dryer periodically to restore water flow
⚠️ Water flows freely from the refrigerator-side connector at the bottom of the door, but not from the dispenser spout
⚠️ The issue recurs seasonally or when the freezer temperature is set below 0°F
🔍 Quick field test: Disconnect the water line at the bottom door connector, press the dispenser lever, and check if water flows from the fridge-side tube. If yes — the line is frozen inside the door and WR49X10173 is your fix. Also verify your freezer is set to 0°F; temperatures colder than this can overwhelm the heater element.
📦 What's in the Box
✅ 1× Dispenser Water Tube Heater Element (peel-and-stick, 12V DC low-voltage)
✅ 2× Pre-installed wire leads for harness splice (pin 2 red / pin 6 black-white)
✅ Wire splice connectors (included, no tools required)
✅ Illustrated installation instruction sheet
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
Reviews
There are no reviews yet.