





Auger fails to rotate and push ice cubes from the bucket through the dispenser chute, leaving ice stuck in the bin.
Broken or cracked auger blades create loud grinding sounds as the motor attempts to drive the damaged rotator.
A dislodged or broken auger assembly prevents the solenoid-actuated mechanism from switching between crushed and cubed ice modes.
Melted ice that re-freezes around a cracked auger can cause the entire dispenser assembly to seize, stopping ice delivery entirely.




💡 Pro Tip: Is Your Ice Auger the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Ice cubes not dispensing or getting stuck in the chute
⚠️ Loud grinding or crunching noise when pressing the dispenser paddle
⚠️ Auger visibly cracked, broken fins, or separated from the drive hub
⚠️ Dispenser motor runs but no ice comes out
Before ordering, pull the ice bin out and inspect the auger for cracks or broken blades. Also check auger drive yoke WR02X11941 for stripping on the motor shaft — both parts often fail together. Let the ice bin warm to room temperature before disassembly to avoid snapping brittle plastic.
📦 What's in the Box
✅ 1× Ice Bucket Auger (14.2" L × 3.15" W, metal rod + plastic rotator)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
Reviews
There are no reviews yet.