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Washer pumps water out but will not spin, or spins erratically. A broken dampening strap allows the tub to shift off-center, preventing proper spin engagement.
Clothes are not being moved through the wash cycle. Tub misalignment caused by failed straps can interfere with agitator motion and coupling function.
Unexpected water on the floor during operation. When straps break, the tub can shift and misalign, causing water to leak from the tub seal or around the cabinet.
💡 Pro Tip: Is Your Dampening Strap the Culprit?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer shakes violently or walks across the floor during spin cycle
⚠️ Loud banging or thumping noise during wash or spin
⚠️ Washer pumps but will not spin, or does not agitate properly
⚠️ Unexplained water leaking — caused by tub misalignment from broken straps
Pro Tip: Always inspect all 4 dampening straps at once. Even if only one is visibly broken, the others are likely fatigued. Replace the full set of 4 simultaneously to ensure even wear and prevent repeat failures. Also check that the washer is level and not being overloaded, as both accelerate strap wear.
📦 What's in the Box
✅ 1× WH1X2727 Tub Dampening Strap — Black Rubber, ~6-1/8" Unstretched Length (sold individually; order qty 4 to replace full set)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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