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Lower dishrack sticks, jerks, or requires excessive force to pull out or push in — caused by a cracked, worn, or missing roller wheel.
One side of the lower rack droops or tilts because a broken wheel no longer supports its corner of the rack frame.
Loud scraping, rattling, or grinding sound each time the rack is opened or closed, indicating a damaged or absent wheel dragging on the rack rail.
A misaligned rack due to broken wheels prevents the spray arms from positioning correctly, resulting in poor wash coverage and unclean dishes.
💡 Pro Tip: How to Know Your Dishrack Wheel Needs Replacing
Your part is likely the culprit if you notice any of the following:
⚠️ Lower rack sticks, jerks, or is hard to slide in and out of the dishwasher
⚠️ Rack sits unevenly — one side lower than the other — due to a missing or broken wheel
⚠️ Grinding, scraping, or rattling noise every time you open or close the rack
⚠️ Visible crack, chip, or the wheel has completely broken off its mount
🔍 Diagnosis tip: Pull the lower rack all the way out and flip it over. Inspect each of the four corner roller assemblies. Check the plastic wheel for cracks and confirm the axle post still holds the wheel firmly. If any roller spins rough, is cracked, or pops off its post, replace all four at the same time — they wear at the same rate and matching a new wheel to three worn ones causes uneven load stress.
📦 What's in the Box
✅ 1× Lower Dishrack Roller Assembly — gray, 5-1/2"L × 1"W × 2-7/8"H (order 4 for a complete lower rack replacement)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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