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Washer stops mid-cycle or shows ND / 5E error — failed pump motor prevents water from being expelled.
Worn pump bearings or a seized impeller cause loud noise during the drain and spin phases.
Cracked pump housing or deteriorated hose connections allow water to pool beneath the front of the machine.
Weak or failing pump cannot fully evacuate water, leaving laundry excessively wet at cycle end.
💡 Pro Tip: Is Your Drain Pump the Culprit?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer will not drain or displays ND / 5E error code
⚠️ Loud humming, grinding, or rattling noise during the spin/drain cycle
⚠️ Clothes are wetter than normal after a completed cycle
⚠️ Water leaking from the bottom front of the washer
🛠 Quick test: Remove the pump and apply AC power directly to the terminals. If the impeller doesn't spin freely or the motor hums without turning, the pump assembly has failed and needs replacement. Always check and clean the drain filter first — a blocked filter can mimic pump failure symptoms.
📦 What's in the Box
✅ 1× Washer Drain Pump Assembly (approx. 8"L × 7"W, drain pump without circulation pump motor)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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