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Ice maker has completely stopped making ice due to the fill tube being frozen solid or the heater element failing, blocking water from reaching the ice maker mold.
The water supply tube to the ice maker repeatedly freezes over, even after manual defrosting with a hair dryer — a clear sign the embedded heater has failed and needs replacement.
Ice maker produces only small chips, partial cubes, or irregular batches because restricted water flow from a partially blocked or failing fill tube prevents full tray filling.
Water drips or pools at the back of the refrigerator where the fill tube connects, caused by a cracked tube body or failed tube-to-valve fitting that has developed a leak.
💡 Pro Tip: Is Your Fill Tube the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Ice maker has completely stopped producing ice cubes
⚠️ Fill tube is visibly frozen or blocked with ice build-up
⚠️ Ice production is reduced, inconsistent, or making only small chips
⚠️ Water leaking from the back of the refrigerator near the fill tube connection
🔬 Quick Diagnosis: Use a multimeter to check the heater resistance on the old fill tube — a healthy heater reads approximately 40–72 Ohms. An open circuit (OL/infinite resistance) confirms heater failure. Also verify 12VDC is present on the CN79 connector (pins 5–8) from the control board before replacing the tube — if voltage is absent, the control board may be the root cause.
📦 What's in the Box
✅ 1× Ice Maker Fill Tube & Heater Assembly (DA97-00209Z) — tube with integrated heater element, approx. 15.35" length
⚠️ Note: Does not include mounting screws or additional fittings. Refer to your model's service manual for fastener specifications.
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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