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Washer shakes violently or moves across the floor during spin cycle due to worn damper losing resistance.
Thumping or banging sounds during spin caused by uncontrolled drum movement when shock absorber fails.
Inner drum contacts outer tub or front panel during operation when damper no longer cushions movement.
Washer repeatedly stops and displays UE error even with evenly distributed loads, caused by insufficient damping.
Machine creeps or walks away from the wall during spin because the failed shock absorber cannot stabilize the tub.
💡 Pro Tip: How to Tell Your Shock Absorber Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer vibrates violently or "walks" across the floor during the spin cycle
⚠️ Loud banging or thumping noise during medium or high-speed spin
⚠️ Drum appears to hit the tub walls or front panel during operation
⚠️ UE or unbalanced load error codes appear even with properly distributed loads
Manually compress and extend the old shock absorber by hand — a good unit should offer firm, even resistance throughout its stroke. If it moves freely with little resistance, collapses unevenly, or shows oil leakage around the shaft, it has failed and needs replacement. Always replace shocks in pairs or sets for balanced performance.
📦 What's in the Box
✅ 1× Shock Absorber / Damper Assembly (LG 4901ER2003A, 11.7" max / 7.5" min, with mounting pins)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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