Free Shipping $49+
Factory Direct No Middleman
30-Day Returns
24/7 1-800-HEIMA-00
Water remains standing in the drum after the cycle ends; washer stops mid-cycle at drain phase.
Control board displays drainage fault codes E13 or E04, preventing cycle completion.
Pump hums, buzzes, or grinds loudly during the drain phase but fails to move water; motor may be seized or impeller stripped.
Water drips or pools beneath the front of the washer due to a cracked pump housing or failed pump seals.
Washer shakes excessively during drain phase caused by an imbalanced or damaged pump impeller assembly.
💡 Pro Tip: How to Know Your Drain Pump Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer displays E13 or E04 error code and stops mid-cycle
⚠️ Drum fills with water but will not drain — standing water remains after cycle
⚠️ Pump hums loudly or makes grinding noise during drain phase but no water exits
⚠️ Pump housing is hot to the touch after a drain attempt, indicating motor seizure
⚠️ Visible water leak from the pump area at the base of the washer
Before replacing, always clean the pump filter and check for obstructions (coins, bra underwires, socks). If the filter is clear and the E13/E04 code or no-drain condition persists, the pump motor or impeller is almost certainly the cause. The impeller is not available separately — replacing the complete assembly is the correct repair.
📦 What's in the Box
✅ 1× Drain Pump Motor Assembly (120V / 60Hz / 1.25A) with impeller, ABS housing & cleanout filter
✅ 1× Manual drain hose with hose clamp and plug (pre-installed — do not remove)
✅ 4× Rubber vibration-dampening mounting feet
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
Reviews
There are no reviews yet.