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Dryer makes loud thumping, rumbling, or squealing sounds during the drying cycle due to worn or flat-spotted drum support rollers at the rear bulkhead.
Dryer drum wobbles, shakes dramatically, or vibrates excessively while spinning because the drum rollers can no longer hold the drum in stable alignment.
Dark scuff marks, black streaks, or abrasion damage appear on laundry when a failing roller allows the drum to drag or sit unevenly against the drum seal.
Dryer runs but drum stops spinning mid-cycle or refuses to tumble at all because seized or collapsed rollers prevent the drum from rotating freely.
Motor overload or thermal protection trips when a seized drum roller creates excessive resistance, causing the dryer to shut down shortly after starting.
💡 Pro Tip: Is Your Drum Roller the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Loud thumping, squealing, or rumbling noise during the drying cycle
⚠️ Drum shakes dramatically or vibrates excessively while spinning
⚠️ Dark marks or scuff lines left on clothing after drying
⚠️ Drum stops mid-cycle, tumbles unevenly, or refuses to spin at all
🔍 Quick diagnosis: Spin the drum by hand with the dryer unplugged. If you feel a rough, dragging, or uneven resistance at the rear bulkhead, the drum support rollers are worn and need replacement. Always replace both rollers at the same time to ensure balanced drum support.
📦 What's in the Box
✅ 2× Drum Support Rollers (3" dia × 1-1/8" wide, rubber/plastic/metal bearing)
✅ 2× Roller Axle Shafts (1-15/16" L × 1/2" dia)
✅ 2× Fiber Washers
✅ 2× Retaining Nuts
✅ 2× C-Clips / Retainer Clips
✅ 2× Spring Washers
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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