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Dishwasher completes full cycle but detergent pod or powder remains intact in the closed compartment — dispenser door spring or latch has failed.
Dishes exit the dishwasher with water spots, streaks, or film despite a full rinse-aid reservoir, indicating the dispenser valve or actuator is stuck.
The dispenser door hinge, spring, or latch is visibly cracked or broken and will not stay closed to hold detergent before the wash cycle starts.
Glasses and dishes consistently come out with cloudy deposits or spots even when rinse aid is present, pointing to a clogged or malfunctioning dispenser release port.
The low rinse-aid warning light remains illuminated even after the reservoir is topped off, suggesting the sensor or dispenser assembly is faulty.
💡 Pro Tip: Is Your Dispenser the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Dishes come out with white spots, film, or residue even after a full wash cycle
⚠️ Detergent tablet or powder remains undissolved in the compartment after the cycle ends
⚠️ Dispenser door fails to open or spring-latch is visibly cracked or broken
⚠️ Rinse aid indicator light stays on even after refilling the reservoir
🔍 Quick check: Open the dispenser door manually — if it feels loose, doesn't click shut, or the spring has no tension, replacement is your best fix. Also inspect the wax motor actuator on the door latch; a failed actuator will prevent the door from popping open mid-cycle even if the chamber is full.
📦 What's in the Box
✅ 1× Detergent & Rinse Aid Dispenser Assembly (approx. 4.2" × 4.7" × 2.1" | DC 12V 9W MAX)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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