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Dispenser door fails to spring open during the main wash cycle, leaving detergent pod or powder undissolved — dishes come out dirty or greasy.
Latch or hinge is broken or warped so the dispenser door won't stay shut before starting a cycle, causing detergent to dump immediately on filling.
Cracked rinse aid reservoir or damaged cap seal allows rinse agent to leak onto the door panel or into the tub prematurely.
Partially failed dispenser releases only some detergent or releases it at the wrong cycle stage, resulting in poor wash performance and residue on dishes.
Broken spring or release mechanism leaves the dispenser door permanently open, meaning no detergent is retained for the main wash compartment.
💡 Pro Tip: Is Your Dispenser the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Detergent pod or powder remains undissolved in the dispenser after a full wash cycle
⚠️ Dispenser door does not spring open during the main wash — stays latched shut
⚠️ Dispenser door will not close or latch properly before starting a cycle
⚠️ Dishes come out greasy, spotty, or visibly dirty despite loading correctly
🔍 Quick Test: Before ordering, manually push the dispenser door latch while the dishwasher is unplugged. If the door feels stiff, broken, or doesn't snap shut cleanly, the dispenser assembly needs replacement. Also check for visible cracks around the hinge or rinse aid cap seal — either will cause leaks and poor performance.
📦 What's in the Box
✅ 1× Dishwasher Detergent & Rinse Aid Dispenser Assembly (6.50"H × 4.75"W × 2.00"D, replaces W11092649)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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