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Water remains standing in the drum after the cycle ends; the pump motor is burned out or the impeller is jammed, preventing water from being expelled through the drain hose.
Clicking, humming, or grinding sounds during the drain cycle indicate a failing pump motor or debris caught in the impeller — replacing the assembly eliminates the noise.
Cracked pump housing or a failed pump seal allows water to leak from the bottom-front of the washer, especially during or after the drain cycle.
If the control board detects a drain fault (pump running but no flow), it may prevent the spin cycle from starting; a new pump restores proper drain confirmation and allows spin to proceed.
Slow or partial drainage leaves detergent residue and soil in the drum, resulting in poor wash performance and odor — a fully functional pump ensures complete water removal every cycle.
💡 Pro Tip: How to Confirm Your Drain Pump Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer will not drain — water remains standing in the drum after the cycle ends
⚠️ Unusual humming, buzzing, or clicking noise during the drain or spin phase
⚠️ Visible water leaking from the bottom front of the machine near the pump access door
⚠️ Drainage-related error codes displayed on the control panel (e.g., drain fault)
Before replacing the pump, remove the filter access cap at the bottom-front of the washer and check for lodged debris (coins, hairpins). If the impeller spins freely but the motor hums without pumping, the motor windings are likely burned — replace the full assembly. Always have towels and a shallow pan ready; residual water will drain when hoses are disconnected.
📦 What's in the Box
✅ 1× Drain Pump & Filter Assembly (120V / 60Hz / 1.2A, compatible with WH11X29539 / WH11X39237)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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