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Washer shakes excessively or moves across the floor during the spin cycle due to worn or broken suspension rods no longer dampening tub movement.
Tub contacts the washer cabinet during spin because failed suspension rods can no longer keep the drum centered and supported.
Control board detects out-of-balance conditions and pauses or aborts the spin cycle multiple times when suspension rods are too weak to stabilize the load.
Inner tub feels soft and bounces 2–3 times when pushed down, indicating the suspension rods have lost their structural tension and spring-back firmness.
Excessive drum movement caused by degraded suspension rods can trigger out-of-balance sensors that slow or stop the spin speed, resulting in wet laundry.
💡 Pro Tip: How to Know Your Suspension Rods Have Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer shakes violently or "walks" across the floor during the spin cycle
⚠️ Loud banging, knocking, or clunking noises — especially at high spin speeds
⚠️ Control board repeatedly pauses or stops the spin cycle to re-balance the load
⚠️ Pressing down on the agitator produces a soft, bouncy feel with 2–3 rebounds
🔍 Quick check: With the washer empty and unplugged, press firmly down on the agitator or inner tub. It should feel firm and spring back once. If it bounces multiple times or feels loose, the suspension rods are worn. Always replace all four rods at the same time — they wear at the same rate, and replacing only one or two will result in uneven support and continued shaking.
📦 What's in the Box
✅ 4× Suspension Rods (~23 in. / 584 mm each)
✅ 4× Suspension Balls (upper ball cups)
✅ 4× Bushings (lower bearing cups)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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