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LG front-load washers display DE1 or DE2 when the control board cannot confirm a locked door. A faulty strike that fails to fully engage the switch assembly triggers this fault code.
A worn strike may engage intermittently, causing the door-lock signal to drop during a cycle. The washer interprets this as an open door and shuts off mid-wash.
When the door cannot lock completely due to a damaged strike, the door seal may not compress fully, allowing water to seep out around the door gasket during the wash cycle.
LG washers require a confirmed locked door before any cycle will begin. If the strike cannot trigger the door lock switch, pressing Start produces no response even with power on.
💡 Pro Tip: How to Confirm Your Door Strike Is the Problem
Your part is likely the culprit if you notice any of the following:
⚠️ Washer door will not stay closed or pops open mid-cycle
⚠️ DE1 or DE2 error code appears on the control panel
⚠️ Washer won't start even though power is on
⚠️ Visible bending, cracking, or corrosion on the metal hook in the door
Open the washer door and inspect the small metal hook (strike) mounted in the inner door panel. If it looks bent, corroded, or snapped — that is your problem part. Compare its shape to the new MFG63099101 before removing the old one so you reassemble in the correct orientation.
📦 What's in the Box
✅ 1× Door Lock Strike / Locker Hook (MFG63099101, zinc-plated steel)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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