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Washer stops mid-cycle and displays a 5E or SE error code, leaving standing water in the drum. A failed DC31-00180A pump motor is the primary cause.
Worn pump bearings or a seized impeller produce a loud buzzing or grinding sound from the bottom-rear of the machine during the drain portion of the cycle.
When the drain pump cannot fully evacuate water, laundry remains saturated at the end of the spin cycle, indicating restricted or failed pumping action.
A cracked pump housing or degraded seal caused by a failing motor can cause water to leak from the underside of the washing machine during drainage.
💡 Pro Tip: How to Confirm Your Drain Pump Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer displays 5E or SE error code and stops mid-cycle
⚠️ Drum fills with water but refuses to drain at all
⚠️ Loud buzzing or grinding noise coming from the bottom-rear of the machine during the drain phase
⚠️ Clothes come out soaking wet after a completed cycle
🛠 Quick Test: Unplug the washer, remove the pump, and check motor continuity with a multimeter. No continuity = failed motor — replace immediately. Drain pumps are not repairable; if the motor is defective it must be replaced.
📦 What's in the Box
✅ 1× DC31-00180A AC Drain Pump Motor (Askoll S3032 compatible, 220–240V 50Hz 30W)
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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