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Worn drum rollers cause a loud rumbling, thumping, or squealing sound as the drum spins. Replacing the rollers restores smooth, quiet operation.
A seized or heavily worn roller creates excessive drag on the drum, preventing it from spinning or causing it to stop mid-cycle.
A degraded roller allows the drum to wobble or sag, causing the drum rim to rub against the front bulkhead seal and leave scuff marks on laundry.
Increased drum drag from failed rollers overloads the drive motor, tripping thermal overload protection and shutting the dryer off before the cycle completes.
💡 Pro Tip: How to Know Your Drum Roller Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Loud rumbling, thumping, or squealing noise during the drying cycle
⚠️ Dryer drum will not turn or tumbles very slowly
⚠️ Dark scuff marks or streaks appearing on clothes after drying
⚠️ Dryer starts but stops mid-cycle due to drum drag overloading the motor
🔍 Quick bench test: Unplug the dryer, remove the drive belt, and spin the drum by hand. If it wobbles, catches, or grinds rather than rolling freely, the rear drum rollers are worn and must be replaced. Always replace both rollers at the same time — they wear at the same rate, so replacing only one will leave a weak link that fails shortly after.
📦 What's in the Box
✅ 1× Dryer Drum Support Roller 8536974 (OD 3.1 in / ID bearing 0.5 in, rubber-plastic-metal)
✅ 2× Tri-ring retaining clips
✅ 1× Flat retaining washer
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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