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Washer stops mid-cycle and displays OE (drain error) with water remaining in the tub. A failed pump motor or blocked impeller is the most common cause.
Insufficient water removal during the drain phase leaves garments waterlogged. Replacing the pump restores full water evacuation each cycle.
Worn pump bearings or debris lodged in the impeller cause abnormal noise during the drain cycle. A new pump eliminates the noise and prevents further damage.
When the pump cannot clear the tub quickly enough, the machine cannot reach full spin speed, resulting in a slow, unbalanced spin cycle.
💡 Pro Tip: How to Tell Your Drain Pump Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer displays OE error code (drain error) and stops mid-cycle
⚠️ Standing water remains in the tub after the cycle ends
⚠️ Loud grinding, humming or knocking noise during the drain phase
⚠️ Spin cycle is very slow or clothes come out soaking wet
Before replacing the pump, rule out a blocked filter or kinked drain hose — clear obstructions first. If the drum fills and drains normally on a short rinse+spin test, the pump is likely fine. If the error persists after clearing blockages, swap the pump.
📦 What's in the Box
✅ 1× Drain Pump Assembly (220-240V / 50Hz / 35W, 3-way connector, 510mm lead)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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