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Refrigerator runs normally but the ice maker has stopped producing ice cubes entirely. Freezer temperature is confirmed at 0°F and water supply is adequate.
Ice maker produces cubes that are too small, irregularly shaped, hollow, or partially formed, indicating a failure in the mold or ejection cycle.
The plastic ice level sensing arm has snapped off or will not move up and down freely. Since the arm is integrated into the assembly, the entire unit must be replaced.
The ice maker module cycles and the motor runs, but finished cubes are not ejected into the storage bin, pointing to an internal mechanical or control failure within the assembly.
💡 Pro Tip: Is Your Ice Maker the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Refrigerator stopped making ice entirely
⚠️ Ice cubes are irregularly shaped, too small, or hollow
⚠️ Ice sensing arm is broken, stuck up, or not moving
⚠️ Ice maker motor module runs but no cubes are ejected
Before replacing, confirm the freezer is at 0°F (–18°C) with a thermometer and check the water supply line for kinks or clogs. If freezer temp is correct and water supply is good, the ice maker assembly itself is the most likely cause of failure.
📦 What's in the Box
✅ 1× Ice Maker Assembly (plastic flex tray style, includes ice mold, control device, and sensing arm)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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