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Drum makes loud thumping, rumbling, squeaking, or grinding noises during operation — caused by worn or flat-spotted roller surfaces.
Drum stops mid-cycle or fails to spin because seized rollers drag against the shaft and overload the drive motor.
Dryer shakes or vibrates abnormally during the drying cycle due to misaligned drum caused by collapsed or uneven rollers.
Drum rubs against the rear cabinet or drum seal gap widens because worn-down rollers no longer support the drum at the correct height.
💡 Pro Tip: How to Diagnose a Worn Drum Roller
Your part is likely the culprit if you notice any of the following:
⚠️ Loud thumping, rumbling, or knocking noise during the drying cycle
⚠️ High-pitched squeaking or grinding from the rear of the dryer
⚠️ Drum stops mid-cycle or struggles to turn, even though the motor runs
⚠️ Excessive vibration or shaking that was not present before
🔎 Quick field test: Remove the drive belt and spin the drum by hand. If it doesn't rotate freely or you feel roughness/wobble at the rollers, replacement is needed. Always replace both rollers at the same time — uneven wear on one axle accelerates failure on the other.
📦 What's in the Box
✅ 2× Rear Drum Support Rollers (rubber/plastic, 3-1/4" dia.)
✅ 4× Tri-Ring Retaining Clips
✅ 2× Retaining Washers (Palnuts)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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