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Worn or broken shock absorbers allow the drum to move excessively during the wash and spin cycles, causing the washer to shake violently. Replacing the kit restores proper damping and stability.
When shock absorbers lose damping resistance, the tub strikes the cabinet during speed changes, producing loud banging sounds. New shocks absorb these impacts and eliminate the noise.
Failed shocks allow uncontrolled tub movement that transfers energy to the washer frame, causing the machine to 'walk' or move during the spin cycle. Replacement restores stability.
A malfunctioning shock absorber places extra stress on the outer tub, door boot gasket, and hose connections, potentially causing leaks. Replacing the shocks reduces this stress and can stop associated leaks.
💡 Pro Tip: Is Your Washer Telling You the Shock Absorbers Are Worn?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer shakes violently or vibrates excessively during the spin cycle
⚠️ Loud banging or thumping noises when the drum changes speed
⚠️ Washer "walks" or moves across the floor during operation
⚠️ Visible grease leaking from the shock body, or shock pins are cracked/broken
🔍 Quick Check: Remove the lower access panel and visually inspect each shock absorber. Push up on the tub — if it bounces freely with no resistance, or if the plastic end clips are cracked, the shocks have failed. Always replace both units at the same time even if only one appears broken — they age together.
📦 What's in the Box
✅ 2× Dual-Stage Shock Absorbers (~9.5 in length, 1 in diameter)
✅ 1× Spare Shock Mounting Pin
✅ 4× Locking Nuts
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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