Free Shipping $49+
Factory Direct No Middleman
30-Day Returns
24/7 1-800-HEIMA-00
Water remains pooled in the tub after the wash or rinse cycle. The pump motor or impeller has failed and can no longer force water through the drain hose.
Washer displays 'LD' (Long Drain) fault code and halts mid-cycle. This indicates the pump is taking too long to remove water, typically due to a failing motor or blocked impeller.
Loud buzzing, humming, or grinding noise during the drain or spin phase. Often caused by a seized motor, damaged impeller, or foreign objects (coins, socks) lodged in the pump housing.
Water drips or pools beneath the washer. A cracked pump housing — frequently caused by coins or debris striking the impeller — allows water to escape and requires full pump replacement.
Washer starts the drain-and-spin cycle but stalls or freezes around the 12-minute mark with no pump activity. The pump motor has burned out or lost continuity and must be replaced.
💡 Pro Tip: How to Know Your Drain Pump Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer stops mid-cycle and displays an "LD" (Long Drain) error code
⚠️ Standing water remains in the tub after the cycle ends — water not draining at all
⚠️ Loud buzzing, humming, or grinding noise during the drain/spin phase
⚠️ Visible water leaking from underneath the washing machine
🛠 Diagnosis tip: With the washer unplugged, remove the pump and spin the impeller by hand — if it's seized, cracked, or has debris lodged in it (coins are a common culprit), replace the entire pump assembly. Use a multimeter to check the pump motor for continuity; no continuity confirms a failed motor. Note: drain pumps are not repairable and must be replaced as an assembly.
📦 What's in the Box
✅ 1× Drain Pump & Motor Assembly (120V / 60Hz / 70W)
✅ 1× Water Shield / Protective Cover
✅ 3× Mounting Screws
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
Reviews
There are no reviews yet.