





Washer tub does not fill with water or fills extremely slowly during wash or rinse cycles due to failed solenoid coil or clogged valve body.
Washer continues to fill with water even when turned off or unplugged, indicating a solenoid stuck in the open position.
Washer fills exclusively with hot or cold water regardless of temperature setting because one solenoid port has failed internally.
Water leaks from the rear of the washer at the valve mounting point due to cracked valve body, worn seals, or loose inlet hose connections at the valve.
Mineral deposits or sediment hold the valve partially open after the cycle ends, causing slow dripping into the tub when the washer is idle.
Wash water temperature varies unpredictably between cycles because a partially failing dual solenoid cannot maintain consistent hot/cold flow ratios.
💡 Pro Tip: How to Confirm Your Water Inlet Valve Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer tub does not fill with water, or fills extremely slowly on wash or rinse cycles
⚠️ Washer fills with water even when the machine is turned off or unplugged (valve stuck open)
⚠️ Only hot OR only cold water enters the tub regardless of temperature setting
⚠️ Water drips or leaks from the rear valve area or into the tub between cycles
🔍 Quick test: Turn off the water supply valves and unplug the washer. If water continues flowing into the tub, the inlet valve solenoid is stuck open and must be replaced — do not attempt to clean it, as cleaning can accelerate internal seal failure. Also check the inlet screens for debris before condemning the valve; clogged screens mimic a failed valve on slow-fill complaints.
📦 What's in the Box
✅ 1× WH13X10024 Dual Water Inlet Valve Assembly (120V / 60Hz, rear-mount, dual solenoid coil, approx. 8" L × 7.5" W × 2" H)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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