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Washer shakes excessively or moves across the floor during spin cycle due to worn suspension rods no longer damping tub movement.
The inner tub strikes the outer cabinet walls during wash or spin because failed rods allow uncontrolled lateral tub movement.
Tub visibly droops to one side or appears off-center when the lid is opened, caused by one or more collapsed suspension rods.
Washer repeatedly throws an Unbalanced Load (UL) error and stops mid-cycle even when loads are properly distributed.
Loud rumbling, clunking, or thumping noises during the spin cycle indicate the suspension rods can no longer absorb tub vibration.
💡 Pro Tip: Is Your Suspension Rod Kit the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer tub sagging to one side or visibly off-center when you open the lid
⚠️ Loud banging or thumping as the tub hits the cabinet walls during spin
⚠️ Excessive shaking or vibration — washer "walks" across the floor during spin cycle
⚠️ UL (Unbalanced Load) error code appearing repeatedly even with balanced loads
🔍 Quick Test: Open the washer lid and push the tub to one side gently. It should spring back to center smoothly. If it sags, sticks, or you hear a clunking sound, one or more suspension rods are worn out. Replace all four at once for best results — worn rods often fail in groups.
📦 What's in the Box
✅ 4× Suspension Rods (27-5/8" length, plastic/metal)
✅ 4× Suspension Ball Cups
✅ 4× Upper Suspension Bushings
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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