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Upper dishrack is hard to pull out or push in, sticks or drags along the rails due to cracked or worn wheel.
Upper rack droops or tilts to one side when loaded, causing dishes to shift or water spray coverage to be uneven.
A broken or missing wheel causes the metal rack frame to rub against the guide rail, producing grinding or squeaking sounds during loading.
A displaced or shattered rack wheel lets the upper rack sit too low or too far forward, preventing the dishwasher door from latching closed.
Severely damaged or missing wheel mount allows the rack to derail from the support track, making it impossible to slide back into position.
💡 Pro Tip: How to Know Your Upper Rack Wheel Is Failing
Your part is likely the culprit if you notice any of the following:
⚠️ Upper rack is difficult to pull out or push in smoothly
⚠️ Rack sits uneven or tilts to one side when loaded
⚠️ Grinding, rattling, or squeaking noise when moving the rack
⚠️ Wheel visibly cracked, chipped, or completely missing from its mount
Pro Tip: Because all four upper rack wheels endure the same heat cycles and wear, they typically fail around the same time. If one wheel is cracked, inspect all four — replacing them as a set now saves you a second repair job in weeks. Use a flathead screwdriver to press the tabs on the inside of the track end cap to release the stop before removing the rack.
📦 What's in the Box
✅ 1× Dishwasher Upper Rack Stationary Wheel and Mount (8268785 / WP8268785, gray, hard plastic, 0.05 lbs)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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