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Worn or flat-spotted drum rollers cause rhythmic thumping and squealing sounds during the drying cycle. Replacing the roller support restores quiet, smooth drum rotation.
Seized or stiff drum rollers prevent the drum from rotating smoothly, causing the dryer motor to overload and the appliance to stop mid-cycle.
A cracked or collapsed plastic drum roller housing causes drum wobble and vibration that can be felt and heard during operation.
When roller axles are worn and rollers no longer spin freely, the motor overloads and triggers a thermal cutout, causing the dryer to stop before the cycle completes.
💡 Pro Tip: Is Your Drum Roller the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Loud thumping, squealing, or grinding noise during the drying cycle
⚠️ Drum rotation feels rough, uneven, or hesitant
⚠️ Dryer stops mid-cycle due to motor overload caused by seized rollers
⚠️ Visible flat spots, cracks, or worn-down surfaces on existing drum rollers
🔍 Veteran tech tip: Always replace all 4 drum rollers as a set — not just the noisy one. Rollers wear at the same rate, so replacing only one leads to recurring noise within weeks. While you're in there, inspect the idler pulley (DC93-00634A) and drive belt (6602-001655) for wear and replace if needed.
📦 What's in the Box
✅ 1× Drum Roller Support with Ball Bearing, Shaft & Mounting Clips (DC97-16782E compatible)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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