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Lower dishrack is stiff, requires excessive force to open or close, or sticks and jerks along the track due to worn or broken roller wheels.
The lower rack tilts, tips, or completely comes off its guide rails when pulled out, caused by missing or severely damaged roller wheels.
Roller wheel shows visible cracks, flat spots, or has broken apart — common after years of heat cycling, overloading, or exposure to harsh detergents.
Loud scraping or grinding sound when sliding the lower rack in or out, indicating a cracked wheel is dragging on the track instead of rolling smoothly.
💡 Pro Tip: Is Your Lower Dishrack Roller the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Lower rack is hard to slide in or out of the dishwasher
⚠️ Rack derails, tilts, or comes off its track when pulling it out
⚠️ Visible cracks, flat spots, or chunks missing from the roller wheel
⚠️ Scraping or grinding noise when moving the rack
🔍 Diagnostic tip: Pull the lower rack fully out and flip it over. Inspect each roller wheel — a worn or broken roller will often show a flat side, be cracked through, or will spin unevenly. Check that each wheel still snaps firmly onto its axle stud; if a wheel wobbles or falls off easily, it's time to replace it. Note: this part is the roller WHEEL only — the axle/stud is sold separately.
📦 What's in the Box
✅ 1× Lower Dishrack Roller Wheel (Gray, ~1-7/8" dia. × 3/4" wide, plastic) — axle/stud NOT included
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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