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Water remains in the drum after the cycle ends; washer shows ND, 5E, or 5C error code due to a cracked, kinked, or blocked drain hose.
Water puddles form under or behind the washer caused by a split, deteriorated, or loose drain hose connection at the pump outlet.
Clothes come out excessively wet because the drain hose cannot efficiently evacuate water during the spin/drain cycle.
Original hose shows visible cracks, hardening, brittleness, or kinking that prevents proper water flow and causes intermittent drainage failures.
💡 Pro Tip: Is Your Drain Hose the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Water pooling under or around the washer after a wash cycle
⚠️ Washer displays an ND (No Drain) or 5E/5C error code
⚠️ Laundry remains soaking wet at the end of the spin cycle
⚠️ Visible cracks, kinks, or hardening on the existing drain hose
Before ordering, measure the internal diameter of your original hose — the DC97-02250G is a 0.9" (22mm) ID hose. Some Samsung models use a larger 1.5" connection hose (e.g., DC97-12534K). Confirming the diameter first ensures the correct fit.
📦 What's in the Box
✅ 1× Washer Drain Hose Assembly (0.9" ID / 25mm OD, approx. 6.5 ft, grey)
✅ 1× Securing Clamp
We typically respond within 1 business day. Include your appliance model number for the fastest answer.
Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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