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Items in the fresh food compartment freeze solid because the failed thermistor cannot signal the control board to shut off cooling.
Cooling unit runs continuously or cycles on/off too frequently due to incorrect resistance readings from a degraded thermistor.
Fins frost over heavily because the thermistor fails to detect low temperatures and stop the cooling cycle at the appropriate threshold.
💡 Pro Tip: Is Your Norcold Thermistor Failing?
Your part is likely the culprit if you notice any of the following:
⚠️ RV refrigerator runs but does not cool — compartment stays warm even after hours of operation
⚠️ Food in the refrigerator section is freezing solid even when set to a normal temperature
⚠️ Cooling unit cycles on and off erratically or runs continuously without reaching setpoint
⚠️ Radiator fins are frosting over excessively due to unregulated temperature sensing
Before replacing, visually inspect the 4-pin connector at the lamp bracket for corrosion or loose pins. Use a multimeter to check thermistor resistance — a healthy NTC thermistor should show decreasing resistance as temperature rises. If resistance reads open (OL) or does not change with temperature, the thermistor has failed and must be replaced.
📦 What's in the Box
✅ 1× Norcold 636658 Thermistor Assembly with 4-Pin Connector & Wire Harness (replaces 620871)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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