




Lower dishrack requires excessive force to push in or pull out due to worn, cracked, or seized rollers that no longer roll freely on the track.
The lower rack pops off or skips its guide rails during loading and unloading, caused by broken or missing axle studs that fail to hold the wheel to the rack.
Loud screeching or grinding sound when moving the lower rack, indicating rollers are cracked, flat-spotted, or spinning on damaged axle pegs.
A collapsed or mispositioned wheel prevents the lower rack from seating fully inside the tub, stopping the door from latching and triggering a no-wash condition.
A derailed or tilted rack shifts spray arm alignment, causing water to miss dish surfaces and resulting in poorly washed loads.
💡 Pro Tip: How to Know Your Lower Rack Wheels Need Replacing
Your part is likely the culprit if you notice any of the following:
⚠️ Lower rack is hard to slide in or out — requires extra force or feels like it's dragging
⚠️ Rack derails from its tracks when loading or unloading dishes
⚠️ Loud screeching or grinding noise whenever the rack is moved
⚠️ Dishwasher door won't latch closed because a broken wheel is blocking the rack position
🔍 Diagnosis Tip: Pull out the lower rack and flip it over. Spin each wheel by hand — a good roller spins freely and smoothly. Any wheel that wobbles, spins stiffly, is cracked, or falls off its axle should be replaced. Because wheels wear at the same rate, swap the full set of 8 for best results and to avoid uneven stress on the new rollers.
📦 What's in the Box
✅ 8× Lower Rack Rollers/Wheels (ABS Plastic, White, 1-3/4" dia × 1/2" wide)
✅ 8× Axle Studs (plastic, snap-lock type, for clip-on installation to lower dish rack rail)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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