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Motor fails to rotate the glass tray, causing the turntable plate to sit completely still during the entire cook cycle.
Worn motor gears produce loud grinding, humming, or buzzing sounds from beneath the turntable during microwave operation.
Turntable spins inconsistently — stops mid-cycle, moves only partially, or only rotates when the microwave first starts.
Food comes out with hot spots and cold spots because the turntable is not rotating to expose all areas of the food to microwave energy.
💡 Pro Tip: How to Diagnose a Failed Turntable Motor
Your part is likely the culprit if you notice any of the following:
⚠️ Turntable plate has completely stopped rotating during cooking
⚠️ Grinding, humming, or buzzing noise coming from beneath the turntable
⚠️ Turntable rotates intermittently or only moves a partial turn then stops
⚠️ Food heats unevenly with hot and cold spots in every cycle
🔍 Quick Test: Unplug the microwave, remove the glass tray and roller ring, then use a multimeter set to the resistance (Ω) range and probe the two motor terminals. A good motor reads continuity (typically 2,000–5,000 Ω). An open reading (OL / no continuity) confirms a failed motor — replace with WB26X10038. Always place a cup of water inside the microwave cavity when running a function test after installation.
📦 What's in the Box
✅ 1× WB26X10038 Microwave Turntable Drive Motor (21V AC, D-shaft, CW/CCW, with spade terminals)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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