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Broken adjuster axle pins or cracked housings allow the upper rack to fall down onto the lower rack, making the dishwasher unusable.
Damaged or missing wheel assemblies cause the upper rack to bind, stick, or derail when pulling it in or out.
Broken actuator or adjuster arm prevents the lever mechanism from raising or lowering the upper rack to accommodate tall items.
When only one side's adjuster fails, the rack becomes unlevel and dishes may not get properly cleaned or may fall over during the wash cycle.
💡 Pro Tip: Diagnosing a Failed Upper Rack Adjuster
Your part is likely the culprit if you notice any of the following:
⚠️ Upper dish rack sags, tilts, or drops down onto the lower rack
⚠️ Rack wheels or axle pins are visibly cracked, broken, or missing
⚠️ Upper rack will not slide smoothly in or out of the dishwasher
⚠️ Rack height cannot be adjusted — lever clicks but rack does not move
To confirm: pull the upper rack fully out and inspect both left and right adjuster assemblies. If any plastic axle stubs are sheared off or the housing is cracked, replace the full kit on both sides at the same time — the opposite side will fail soon after.
📦 What's in the Box
✅ 2× Adjuster Arm Assemblies (Left & Right)
✅ 2× Adjuster Actuator Covers (1 LH, 1 RH)
✅ 2× Gray Adjuster Covers
✅ 2× Gray Adjuster Housings
✅ 4× Mounting Screws
✅ 1× Installation Instruction Sheet
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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