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The washer refuses to begin a cycle even though the door appears fully closed. The door lock switch has failed to send the confirmed-closed signal to the control board, preventing the machine from starting.
The control panel displays a dE or door-related error code. This indicates the lock mechanism or switch contacts have failed and the board cannot confirm a secure door closure.
The door fails to latch properly at the start of a cycle, or the lock releases prematurely during washing or spinning, causing the cycle to stop unexpectedly.
Even though the washer powers on, the drum does not spin or agitate because the control board has not received confirmation that the door is securely locked and safe to operate.
💡 Pro Tip: How to Tell If Your Door Lock Assembly Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer refuses to start even though the door appears fully closed
⚠️ dE or door-lock error code displayed on the control panel
⚠️ Door unlocks or pops open by itself during a wash or spin cycle
⚠️ Drum does not spin or agitate despite power being on
🔍 Quick Test: With the washer unplugged, manually actuate the door latch. If the plastic hook feels loose, broken, or the solenoid does not click when you reconnect power and close the door, the lock assembly has failed and needs replacement.
📦 What's in the Box
✅ 1× Washer Door Lock Switch Assembly (6601ER1004C / EBF49827801 compatible, AC110V)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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