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Washer stops mid-cycle with standing water in drum; drain pump motor failure prevents water from being expelled through the drain hose.
Samsung displays 5E, SE, 5C, or SC error codes indicating a drain system fault caused by a failed or seized pump motor.
Buzzing, grinding, or rattling sounds during the drain portion of the wash cycle point to a worn impeller or failing pump motor bearings.
A cracked pump housing or deteriorated O-ring seal causes water to leak from the bottom or rear of the washing machine.
Insufficient drainage results in excess water remaining in the drum, leaving laundry soaking wet after the spin cycle completes.
💡 Pro Tip: How to Know Your Drain Pump Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer displays 5E, SE, SC, or 5C error codes indicating drain failure
⚠️ Water remains in the drum at the end of the cycle — washer will not drain
⚠️ Loud buzzing, grinding, or humming noise during the drain portion of the cycle
⚠️ Clothes come out excessively wet; washer leaks from the pump area
🔍 Diagnostic Tip: Use a multimeter to check the drain pump motor for continuity. If the motor shows no continuity, or receives power but will not run, replacement is required. Note that drain pump motors are not repairable — they must be replaced as a unit.
📦 What's in the Box
✅ 1× DC31-00178A Washer Drain Pump Motor with Impeller and O-Ring (120V / 60Hz / 80W / 1.1A, Dimensions: 4-1/4"L × 3"W × 4-1/4"H)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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